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- HP Inc. - Software Component - 1.68.3814.0
HP Inc. - Software Component - 1.68.3814.0
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Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
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MarineTop
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07-12-202410:04 AM
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Product: HP Pavilion AiO PC 27-ca2000i (6L7D8AV)
Operating System: Microsoft Windows 11
HP Inc. - SoftwareComponent - 1.68.3814.0
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- HP Pavilion AiO PC 27-ca2000i (6L7D8AV)
- Microsoft Windows 11
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Category:
- Windows 11
1 person had the same question
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5 REPLIES 5
Alden4
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07-15-202407:28 AM
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Hi @MarineTop,
Welcome to the HP support community.
Please help us with your HP unit serial number or the product number on a private message for further assistance.
Here is the link to find the product number:- Click here
In order to access your private messages, click theprivate message icon on the upper right corner of your HP Support Community profile, nextto your profile Name.
Could you elaborate on the issue for better understanding?
Alden4
HP Support
I am an HP Employee.
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stevencohn
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07-18-202404:45 AM - edited 07-18-202404:45 AM
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@Alden4, The question is obvious. What is this update for, what does it include, where are the release notes?
Inever saw the 3814 update, but I am now seeing "HP Inc. - SoftwareComponent - 1.68.3815.0" showing up in Windows 11 Update. I can't find any information on what it is and what it changes.
Please provide a link to its release notes page.
Thank you.
1 person found this reply helpful
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Irwin6
11,272 393 497 1,912
HP Support Agent
07-18-202404:45 PM
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Hi @stevencohn,
Welcome to the HP Support Community.
Thank you for posting your query, I will be glad to assist you.
I see that you are looking for information related to an update for your PC.
I see that the update is from windows for the HP hardware and that is a driver update which will be available to enhance the hardware fuctionality.
For more information related to that update, you can visit the Microsoft website.
Please mark this post as“Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irwin6
I am an HP Employee
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!
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stevencohn
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07-18-202404:51 PM
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Unfortunately, that's an insufficient and, frankly, lazy answer. How can you release a patch to a system and not provide proper release notes describing exactly what is updates? What driver(s) does it touch? All of them? Just say so. One of them? Be specific. I've been a software professional for many decades. I expect better.
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Irwin6
11,272 393 497 1,560
HP Support Agent
07-23-202402:47 PM
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Hi @MarineTop,
I am sorry to hear that the above shared information did not help much but i do appreciate your efforts.
The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.
I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on thislink
Take care and have a great day ahead!
Irwin6
HP Support
Irwin6
I am an HP Employee
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!
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